Privacy policy
Last updated: June 2026
Privacy Policy
Last updated: June 22, 2026
This Privacy Policy explains how Hopstiq, LLC ("Hopstiq," "we," "us," or "our") collects, uses, and protects information when you visit our website at hopstiq.com (the "Site") or contact us through it.
We've written this policy to be clear and honest about what we actually do with your information. If anything here is unclear, please reach out using the contact details at the bottom.
This policy covers our marketing website only. It does not cover the Hopstiq application or any data processed on behalf of hotels that use our product; those are governed by separate agreements.
Who we are
Hopstiq, LLC is a Texas-based company building hotel operations software. For any questions about this policy or your information, you can contact us at hello@hopstiq.com.
For the purposes of applicable data protection laws, Hopstiq, LLC is the party responsible for the information collected through this Site.
What information we collect
We collect two kinds of information:
Information you give us directly. When you fill out our contact form, you choose to provide details such as your name, email address, the name of your hotel or company, your role, and any message you send us. We only receive what you choose to submit.
Information collected automatically. When you visit the Site, we use Google Analytics to understand how visitors use our pages — for example, how many people visit, which pages they view, and how they found us. This is collected through cookies and similar technologies and includes information such as your approximate location (city/region level), device and browser type, and the pages you visit. We use this in aggregate to improve the Site; we do not use it to identify you personally.
We do not knowingly collect sensitive personal information (such as financial account numbers, health data, or government ID numbers) through this Site, and we ask that you not include such information in contact-form messages.
How we use your information
We use the information we collect to:
Respond to your inquiries and questions
Schedule and follow up on product demos
Communicate with you about Hopstiq if you've asked us to
Understand and improve how our Site performs
We do not sell your personal information. We do not share it with third parties for their own marketing.
Where your information is stored and who can access it
Contact-form submissions are delivered to us by email and stored in a secure spreadsheet used to manage inquiries. Access is limited to Hopstiq personnel who need it to respond to you.
Analytics data is processed by Google as our analytics provider. We rely on these established service providers to maintain appropriate security for the data they handle on our behalf. We don't otherwise share your information except where required by law, or to protect our rights, safety, or property.
Cookies and analytics
Our Site uses cookies and similar technologies, primarily through Google Analytics, to measure and improve how the Site is used. Cookies are small files stored on your device.
You can control or disable cookies through your browser settings. You can also opt out of Google Analytics specifically by installing Google's opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
If we add other tracking or advertising technologies in the future, we will update this policy to reflect them.
How long we keep your information
We keep contact-form information for as long as needed to respond to your inquiry and maintain a record of our communications, and no longer than necessary for those purposes. You can ask us to delete your information at any time (see "Your rights" below).
Your rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Request access to the personal information we hold about you
Request that we correct inaccurate information
Request that we delete your information
Opt out of certain uses of your information
To exercise any of these rights, email us at hello@hopstiq.com and we'll respond as required by applicable law. We won't discriminate against you for exercising these rights.
Privacy rights vary by location — for example, residents of Texas, California, and the European Union or United Kingdom may have specific rights under their local laws. Wherever you are, you're welcome to contact us with any request and we'll do our best to honor it.
Children's privacy
Our Site and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time as our business and practices evolve. When we do, we'll revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Hopstiq, LLC Email: hello@hopstiq.com